Frequently Asked Questions
How long does delivery usually take?
How long will it be before I receive my results?
What payment methods do you accept?
We also now offer Subscriptions on all of our testing kits, whereby you can setup a recurring payment using your Credit or Debit card.
What does the table mean at the bottom of the page?
Why have I not received my results?
Where should I store my samples?
What time of the day should I take my samples?
What does the Worm and Lungworm test include?
How often should I carry out a Faecal Egg Count?
I have lots of pets, can I buy multiple kits?
Do you supply to Trade and Veterinary Practices?
Do you sell wormers or natural worming products?
We are happy to offer advice and guidance on possible options for both pharmaceutical and natural worming programmes and you can rest assured that as we are independent this information is impartial, we do not receive any financial gain or incentives from any other company. While we work with many veterinary practices, both conventional and herbal, we are completely impartial. Your choices are exactly that and we will do our best to support you with these.